Customer Reviews For UPS Worldwide Saver®

By Sunderlingam Sumelingam on 27/03/2026

Quite simply shocking how UPS treats its customers!

By Michelle N. on 25/03/2026

This has been our worst experience with UPS. We ordered a shipment from the U.S. to Cologne with a delivery time of 1–3 business days. It arrived in Germany within 48 hours, but then remained in a UPS warehouse for 10 days, despite all import documents being submitted in advance.
For over a week, we called customer service twice daily without receiving any real assistance, only repeated promises of a callback that never happened. We also sent multiple emails without any response, and even the provided fax number did not work.
This is already the third time we’ve experienced such issues with UPS in Cologne. Regular postal services would have delivered long ago.
After two days of waiting at home due to inaccurate delivery windows, the shipment finally arrived after 12 days!
We will not use UPS again.

By Matthew Forrister on 23/03/2026

By Anthony Truhlar on 17/03/2026

By Verified Customer on 16/03/2026

delivered on time. no problem.