Cookie Policy
Cookies
Below you will find information on what cookies may be set when you visit our website and how to reject or delete those cookies.
When we provide services, we want to make them easy, useful, and reliable. Where services are provided on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. This information consists of small files known as cookies and they cannot be used to identify you personally.
These pieces of information are used to improve our services for you through, for example:
- Enabling a service to recognise your device so you don't have to provide the same information several times during one task.
- Recognising that you may already have provided a username and password so you don't need to do it for every web page requested.
- Measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they're fast.
You can manage these small files yourself and learn more about them by visiting: www.aboutcookies.org.
How To Control And Delete Cookies
We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website or any other website, you can do this through your browser settings. Comprehensive information on how to do this across a wide variety of browsers can be found at www.aboutcookies.org.
Please be aware that restricting cookies may impact the functionality of the websites you visit.
Third Party Cookies
Cookies Set For Embedded Social Web Content
To support our information provision and engagement, we sometimes embed photos and video content from websites such as Youtube, Linkedin, Twitter, and Facebook. As a result, when you visit a page with content embedded from, for example, Facebook or Twitter, you may be presented with cookies from these websites. We do not control the use of these cookies. You should check third party websites for more information on these cookies.
Our website may also carry embedded 'share' buttons to enable users of the site to easily share articles with their peers through a number of popular social networks. These sites may set a cookie when you are also logged in to or otherwise using their service. We have no control over these cookies and you should check for more info from their website on these cookies.
Cookies For Web Analytics
We use third party services to gather data regarding the usage of our site on our behalf using cookies, log file data, and code which is embedded on our website. We use this type of information to help improve the service we provide to UK and non-UK visitors.
Google Analytics
Google Analytics is a web analytics service provider provided by Google Inc. Google Analytics sets a cookie in order to evaluate a visitor's use of our website.
Google stores the information collected by the cookie on their servers in the United States. Google may also transferthis information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using our website, you consent to the processing of data about you by Google in the manner and the purposes set out above.
You can also click here to learn how Google uses data collected from our website.
Cookies we use
| Cookie(s) | Category | Description |
| laravel_session XSRF-TOKEN ab |
Required | A process cookie that helps us identify you when you for the functional purpose of using our website. These processes include for example remembering you are logged in and identifying the contents of your basket. |
| UKRedirectModalShown | Required | A cookie we set to remember which Parcel Monkey website you want to use (geographically). |
|
pm_selected_tab
|
Required | A cookie we set to show the last selected tab the user has chosen. |
| MUID MUIDB _ga _gid _uetsid MR test_cookie SRM_B _uetvid _gcl_au |
Marketing | An analytics cookie used to collect data about your browser and journey through our website so that we may improve that experience. |
| crisp-client | Required | Functional cookies used to facilitate our customer service interactions via live chat. |
| cg_uuid _cq_suid _cq_duid _cq_pxg |
Required | Functional cookies set by CHEQ to monitor the technical information and use of devices that connect to our website to protect it from malicious traffic. |
| ANONCHK CLID SM _y2 _clsk _clck _yi |
Marketing |
Cookies used to store sessions and interactions on our website to help improve user experiences |
| rmStoreGateway rmStore |
Marketing | A marketing cookie used to track traffic referred by our affiliate partner, Rakuten. It enables us to identify and credit traffic referrers and transactions originating from Rakuten's affiliate platform. |