Customer Reviews For UPS Standard Pickup
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UPS Standard Pickup4.6 50126/04/2024 Susannah Smith
By Susannah Smith on 26/04/2024
Prices are very reasonable, but nobody came to collect my parcel on the scheduled day. I've had to cancel the collection and shipment and find a new way to post the parcel. It's really unfortunate, the service seems great if someone actually comes to collect the parcel, but if they don't it's a bit of a let down.
Parcel Monkey replied on 06/05/2024
Dear Susannah,
Thank you for sharing your experience with us. We're truly sorry to hear that your parcel collection was not completed on the scheduled day, leading to inconvenience and the need to seek an alternative shipping method.
We understand the frustration this situation has caused and acknowledge that reliable service includes timely collection as promised. Your feedback is invaluable as it helps us identify areas for improvement in our operations.
Rest assured, we will investigate what went wrong with the collection process and take corrective actions to ensure this doesn't happen again in the future. Our aim is to provide a seamless shipping experience for our customers, and we apologize for falling short of that goal in your case.
Thank you for bringing this to our attention, and we appreciate your understanding. If you have any further concerns or questions, please don't hesitate to reach out to us.
Warm regards,
The Parcel Monkey Team -
UPS Standard Pickup4.6 50526/03/2024 Russell Bailey
By Russell Bailey on 26/03/2024
Arrived on time as expected and the whole procedure was very simple.
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UPS Standard Pickup4.6 50525/03/2024 Michael Crowe
By Michael Crowe on 25/03/2024
Very good , punctual and careful . The porcelain arrived safely
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UPS Standard Pickup4.6 50511/12/2023 Véronique
By Véronique on 11/12/2023
Efficient!
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UPS Standard Pickup4.6 50406/11/2023 daniel bigeat
By daniel bigeat on 06/11/2023
Merci