Customer Reviews For UPS® Ground

Destroyed Item

By Michael Brown on 14/05/2026

I have multiple UPS accounts and use parcel monkey when my accounts don't offer same discounts.
I just had a $200 Star Wars thermal Detonator returned because the item had a light smashed out, chips, and scuffs on it, and I have to replace it. They take approximately 4 weeks to make after all purchased parts are in my hands.
Now I have to bump back a dozen orders to put his item at front of line and this doesn't make my customers happy.
HOW DID THE BOX GET CRUSHED IN SHIPPING? Only a few banged up box edges is normal. With all the protection I put inside my devices this was impossible, so I thought!

By Maureen Martino on 12/05/2026

Delivery was on schedule with no issues. Would use again and recommend to others.

Good - As promised

By Maureen Martino on 12/05/2026

Delivery was on schedule with no issues. Would use again and recommend to others.

By Kiran Patel on 12/05/2026

By declan moran on 12/05/2026