Customer Reviews For UPS® Ground
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Charged double/Ripped off
By Bobby Wheeler on 18/12/2023
Charged me double after package was delivered. Went from $50 to almost $100...RIP OFF! STAY AWAY!!!
Parcel Monkey replied on 18/12/2023
Dear Bobby,
We're sorry to hear about the issue you've encountered. Please note that Parcel Monkey operates as a price comparison service and not as a courier. When placing an order through our platform, it's essential to agree that if the dimensions and weight of your parcel(s) are incorrect, additional charges may apply based on the information provided to us by the courier.
As we don't physically handle your parcels, we rely on the information provided by our carrier partners. To address the double charge concern, we'd appreciate any documentation you can provide, allowing us to contact them on your behalf to reverse the charge.
We sincerely apologize for any inconvenience caused and are here to assist you. If you have further questions or need assistance, please don't hesitate to let us know.
Thank you, and stay safe!
Best regards,
Parcel Monkey Team -
By CAN on 17/12/2023
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By OLIVER SMITH on 16/12/2023
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Christmas gifts on time!
By Helene P Schwartz on 16/12/2023
Great price and terrific delivery
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By Gloria Jones on 15/12/2023
This service worked great to get my packages to my kids!