Customer Reviews For EU Parcel Drop Off
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5 Bananas
By Evelyn Wettlaufer-Holley on 10/10/2021
Worked perfectly
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Slow but reliable
By Sam M. on 08/10/2021
The parcel arrived, it just took three weeks.
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Excellent Service
By Dale S. on 02/10/2021
Very helpful with sending a package overseas and it arrived promptly.
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Erroneous customs classification by courier
By Tom Lewtak on 01/10/2021
The content of the package was declared by me as a gift with a value of $25. However, somewhere along the way, someone made a new label - Customs Declaration CN22 - and attached it OVER the original address label. On that declaration, which by the way I neither consented to nor signed, the content was marked as "sale of goods". That is not only incorrect but also unacceptable. As a result, the recipient had to pay customs duty. The outrageous part is that the duty was $15 from the declared value of $25! Moreover, the recipient was given no explanation as to the legal basis for this kind of duty. In short, I don't know why it was marked as a "sale of goods" and we don't know why it was assigned roughly 60% duty. No explanation was ever given by the delivery courier service. And of course, the package had been opened and repacked EXTREMELY poorly.
Agent replied on 01/10/2021
Regret for the inconvenience. We have refunded $15 to you and we will check the issue.
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Great value
By James L Simmons on 29/09/2021
Great service if you are not in a rush compared to FedEx, awesome price.